You’ll never be charged before the clean happens.
We only bill once the job is done and confirmed by our team.
🕒 Timing
Next-day billing: Charges are usually processed the day after the clean
Invoices: You’ll see the charge in your billing portal, with an itemised invoice emailed to you
📬 Accessing your invoices
You can view all charges and invoices at auntybnb.com/login
❗ What if the clean doesn’t happen?
If our team can’t access the property or is turned away, a cancellation fee may still apply.
Learn more in: How do I cancel or reschedule a clean? ↗