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Do I need to be home for the clean?

Wondering if you need to be on-site for a clean? Here’s how AuntyStays handles access and cleaning without you being there.

Kaelen avatar
Written by Kaelen
Updated this week

No, you don’t need to be home for the clean.
Most of our hosts manage their properties remotely, and our team is trained to clean and reset the space independently.


🔑 How access works

  • We’ll follow the instructions you’ve saved in your profile (e.g. lockbox, keypad, key pickup)

  • If anything changes, just message us ahead of time so we can update the team

  • Cleaners are trained to relock, reset, and secure the property after they leave


🧼 What you can expect

  • You’ll receive a post-clean report with notes and photos

  • Any issues will be flagged to you in real time or included in your report

  • If access is ever denied or unclear, we’ll contact you right away

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