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Do you have insurance or public liability cover?

AuntyStays holds public liability insurance. Here’s what it covers and how you can request a copy.

Kaelen avatar
Written by Kaelen
Updated this week

Yes, AuntyStays holds public liability insurance to protect against accidents or damage during cleans.
While rare, issues can happen. We make sure you’re covered if they do.


🧾 What the policy covers

  • Damage to your property caused by our team during a clean

  • Injuries or accidents that occur while we are on-site

  • Any incidents where a claim is required due to negligence or fault

Peace of mind, in writing.
If you ever need a copy of our insurance certificate, we will send it straight to your inbox.

Need a copy of our insurance certificate?
Just send us a message and we will provide it as a PDF link for your records.


🔐 Note on Airbnb’s Host Guarantee

Our insurance works alongside Airbnb’s built-in Host Guarantee and Host Damage Protection.
For major claims, Airbnb may be the first point of contact.

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