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Do you have insurance or public liability cover?

AuntyStays holds public liability insurance. Here’s what it covers and how you can request a copy.

Kaelen avatar
Written by Kaelen
Updated over 2 months ago

Yes, AuntyStays holds public liability insurance to protect against accidents or damage during cleans.
While rare, issues can happen. We make sure you’re covered if they do.


🧾 What the policy covers

  • Damage to your property caused by our team during a clean

  • Injuries or accidents that occur while we are on-site

  • Any incidents where a claim is required due to negligence or fault

Peace of mind, in writing.
If you ever need a copy of our insurance certificate, we will send it straight to your inbox.

Need a copy of our insurance certificate?
Just send us a message and we will provide it as a PDF link for your records.


🔐 Note on Airbnb’s Host Guarantee

Our insurance works alongside Airbnb’s built-in Host Guarantee and Host Damage Protection.
For major claims, Airbnb may be the first point of contact.

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