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How do I switch from another property management service?

Already working with another property management company? Here's how to switch to AuntyStays without disrupting your business.

Kaelen avatar
Written by Kaelen
Updated this week

Switching to AuntyStays property management is easy, and we'll make sure there's no gap in your operations.
We’ll guide you through it step by step.


🧳 What we’ll need from you

  • Your property listing URLs (all platforms)

  • Platform access permissions

  • Access instructions and calendar info

  • Any upcoming bookings we should be aware of

  • Notes on how things were handled previously


🧭 What we’ll take care of

  • Picking up where your previous service left off

  • Reviewing upcoming guest threads

  • Setting up your guidebook and property management systems

  • Keeping guest experience smooth during the handover

  • Coordinating listing optimization and revenue management from day one


✅ Best practice

If your previous property management company is still active:

  • Remove their access once our onboarding is complete

  • Let us know if you'd like us to take over mid-booking. We'll make it as seamless.

The more you share about how things were run before, the smoother the switch will be.
If there's anything your previous service used to do, let us know and we'll match it or take a better approach.

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