Getting started with Front Desk is simple, and we’ll guide you the whole way.
Here’s how the setup process works once you sign up.
✅ Step 1: Sign up online
Choose the Front Desk service at auntystays.com/start and complete your sign-up.
You’ll be redirected to our onboarding form.
✅ Step 2: Fill in the quick contact form
This simple form helps us understand your needs and gets the conversation started.
We’ll ask for:
Your basic contact details
Your Airbnb listing URL
What's keeping you busy with hosting (guest messages, pricing, coordination issues, etc.)
Any property management software you're currently using
When you'd like to start
It takes just 2 minutes to complete.
✅ Step 3: Aunty gets in touch
We'll review your details and reach out quickly (usually within an hour) to discuss your specific needs and walk you through the detailed setup process.
✅ Step 4: Complete the full onboarding
Once we connect, we'll gather all the details we need - property access, guest preferences, emergency contacts, Wi-Fi details, and everything else to manage your property professionally.
✅ Step 5: Platform integration
We'll help you connect your booking platforms (Airbnb, Booking.com, VRBO, etc.) so we can manage guest messages and coordination across all your listings.
✅ Step 6: You're live
That's it. From this point on, Aunty takes care of your property management with 24/7 guest support, listing optimization, revenue management, and booking coordination for each listing, from pre-arrival to checkout and beyond.