Not sure which Aunty service is right for you?
Hereâs a quick breakdown of how our two core services work, whatâs included, and who theyâre best suited for.
𧟠Housekeeping
Our Housekeeping service is based in Melbourne and covers all the physical prep between guest stays. It includes:
Professional Airbnb cleaning
Linen supply and boutique toiletries (available as add-ons)
Kitchen essentials and welcome beverages (available as add-ons)
Access checks and full property setup
Post-clean reports with photos
Calendar sync for automatic scheduling
Best for: Melbourne hosts who want consistent, high-quality turnovers for their short-stay properties.
đ Front Desk
Front Desk is our 24/7 Airbnb property management and guest support service, available Australia-wide. It includes:
Fast replies to all guest messages, day or night
Listing optimization and revenue management across multiple platforms
Help with check-ins, late checkouts, access issues, and general questions
Digital guidebook tailored to your property
Review follow-ups and booking coordination
Emergency escalation to you when needed
Calendar sync for stay-based automation
Best for: Hosts across Australia who want hands-off property management while maintaining high response rates, optimized listings, and supported guests.
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You can use both services together or choose just one.
Weâll help you figure out what fits your setup best.